The Village of Barker said that there has been reports of a man allegedly going door to door claiming to be from National Grid when he is not.

National Grid is urging customers to remain vigilant as scammers posing as energy company representatives continue targeting ...

A spokesperson for the Department of Public Utilities told Boston 25 News that National Grid has proposed to pay back $15 ...

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Questions about thousands of customers, who went months without bills from National Grid this winter, got Massachusetts state regulators to crack down.

The company failed to send timely bills to the tens of thousands of customers this winter due to an issue in its customer billing system. That means many will see those charges waived.

In a letter Monday, the state Department of Public Utilities scolded National Grid for failing to bill 35,000 customers ...

One of the chief benefits of solar panels is that they lower energy bills by generating electricity directly from sunlight, freeing solar customers from reliance on the electricity grid and ...