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Jaysea Lynn published her debut novel, 'For Whom The Belle Tolls,' on May 6. The romantasy book is based on a story Lynn ...

Klarna is recruiting a new batch of customer service employees, and the company will now focus on providing "quality" human ...

In the evolving world of customer service, organizations are embracing advanced technologies to anticipate and resolve issues before they arise, improving efficiency. This shift is largely driven by ...

These days every business leader I know recognizes the value of providing an exceptional total customer experience.

Fused with messaging apps, bots promise a new era of personalized communication, if businesses and customers can handle the ...

In the construction industry, how well does your team do in the realm of customer service? Discover how to provide good ...

Colorado Public Utilities Commission report says complaints about Xcel’s customer service are also on the rise.

Generative AI is transforming customer service — but are companies ready? In this episode of Today in Tech, Keith Shaw talks ...

A group of House Republicans is warning new Social Security Administration Commissioner Frank Bisignano against making more ...

To trigger help from Expedia Customer Service, call 1-888-540-1069. This is the main primary Expedia phone number (1-800 ...