Starbucks, long synonymous with the idea of a “third place” between home and work, has reversed its open-door policy. Now, only paying customers can use its spaces. This change raises ...
Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.
Starbucks ended a 7-year-old policy that invited anyone to hang out in its stores or use its restrooms, regardless of whether ...
In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...
One of the better things about Starbucks was their open-door policy that was started back in 2018. You could still hang out in one of the coffee chain’s stores without buying something.
Starbucks' open door policy is getting thrown out the window among changes for the company. The coffee chain announced on Monday it would reverse its seven-year-long open door policy in ...
Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...
Starbucks is ending its open-door policy, and will no longer allow use of restrooms or the internet by non-customers.
Starbucks announced plans to cut out 30% of its menu items by later this year on its most recent investor call, according to ...
Now, as the new Coffeehouse Code of Conduct is going into effect nationwide, Starbucks is announcing a new perk for its newly ...