It's unfortunate you were hit with a $90 bill. You're right, this was most likely an initial service fee of some kind ...

Below is the error message received if we cannot find your account based on the information provided during your attempt to activate. If you are having issues ...

Select 'Submit' to process your info. You should see a confirmation message that your password was successfully changed. Take a moment to provide some recovery ...

If you are seeing the “The products we found in your account can’t be used to activate Office in shared computer scenarios” error then try the following ...

If you are having issues activating your digital account, contact us. We may have outdated information on file for your account and need to update. Providing an email address and verifying your phone ...