A CRM cycle is essential for businesses looking to effectively manage their customer relationships and drive growth. This process involves progressing through various stages to achieve success. When ...

Part 1 of this series on getting started with CRM addresses factors to consider when deciding whether the time is right to take the plunge. Once a small business decides to invest in a CRM solution to ...

The ERP or CRM selection process can be a long and sometimes frustrating process. Vendors have been reviewed and site visits completed. The contract has been signed…now what? The next 30 days are ...

Customer relationship management (CRM) software can make a huge difference to your business. It helps you to bring in more customers, create authentic connections, manage clients at every stage, and ...

“What’s my motivation?” Sounds like a corny question an overwrought actor might pose to a director on the boards or in front of a camera. But we all have motivations — and it’s smart to understand ...

Tal Frankfurt is the Founder and CEO of Cloud for Good, a Salesforce partner that creates transformational value with technology. Are you evaluating a new fundraising or advancement CRM? If so, it's ...

A mid-market phenomenon is brewing, bringing about Big Five--like consulting services at mid-market prices. Whether previously focused on accounting software, networking, sales force management ...