Customer service software giant Zendesk will buy Sydney ... which is used to run call centres. Zendesk sells a bigger cloud-based customer service platform and will integrate Local Measure ...

The Global Call Centre market is projected to grow significantly, from USD 37,411.0 Million in 2025 to USD 76,831.3 Million ...

Teleperformance, the world's biggest call centre operator is using artificial ... The company said it was applying real-time AI software on phone calls to remove the accents of English-speaking ...