Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...
Some people who say AI chatbots upended their lives and the lives of their loved ones, are now turning to each other for support. Around the world, people are talking to AI chatbots, and these chats ...
In addition to asking workers how they feel about and use AI in the workplace generally, we asked a series of questions specifically about workplace use of AI chatbots – such as ChatGPT, Gemini or ...
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