A new study suggests that much-maligned enterprise social media platforms can help strengthen connections at work—even if we ...

The platform automatically translates messages ... with robust memory and integration capabilities to optimize communication for modern teams. By automating responses, building a centralized ...

Here's how AI is helping business leaders get the best value from the flurries of interactions across their businesses daily.

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

We list the best call center software, to make it simple and easy to setup and use a single software platform to manage all incoming calls. Call centers used to something only enterprise companies ...

Artificial intelligence (AI) is transforming workplace productivity by streamlining communication and operational tasks.

Mumbai-based Dove Soft offers a comprehensive suite of Communication Platform as a Service (CPaaS) solutions designed to meet ...

Global communications platform Infobip has partnered with NTT Com Online Marketing Solutions Corporation to support the launch of NTT’s omnichannel communication platform, NTT CPaaS, in Japan.

We provide a platform for our authors to report on investments fairly, accurately, and from the investor’s point of view. We also respect individual opinions––they represent the unvarnished ...