Despite a digital-first approach to grievance redressal, a parliamentary report finds limited case resolution, poor oversight ...

The group’s top 10 consumer complaints in 2014 were: 1. Auto. Misrepresentations in advertising or sales of new and used cars; “lemons”; faulty repairs; leasing; and towing disputes. 2.

The Washington Office of the Insurance Commissioner (OIC) is proposing claims handling rule changes following an uptick of ...

Today, the Financial Consumer Agency of Canada (FCAC) published the findings of a report on the complaint-handling procedures of small and medium-sized banks in ...

Michigan Attorney General Dana Nessel is providing tips on how to file a complaint with the Consumer Protection Team.