WASHINGTON — Questions added to the Consumer Financial Protection Bureau's consumer complaint form could portend a new enforcement front for the bureau, according to some industry experts. Processing ...

Making a customer complaint is enough of a hassle on its own, but it’s made worse with all the barriers that companies can put in your way—like automated chatbots, unhelpful customer reps, or simply ...

Attorney General Michelle Henry hs announced a new complaint form for Pennsylvanians encountering hardships with airline travel, ranging from flight delays and cancellations to boarding problems. The ...

PITTSBURGH (KDKA) -- As more people are becoming frustrated with air travel during a busy summer season, the Pennsylvania attorney general's office says passengers with canceled or delayed flights can ...

Complaints are a crucial component of any business’s integrity. But all too often complaints are overlooked because of the very nature of them. The rise of grievances being aired across social media ...