Store discounts are meant to make customers happy, but they can end up doing the exact opposite. One woman thought she was scoring a major deal on her pet’s treats, but her temper flared when the ...

Retail workers learn quickly that generosity can backfire. When one customer received a one-time discount, he suddenly began expecting special treatment on every single purchase. And one unlucky ...

There’s an evolution in the receipts market in retail, with several brands making the switch from post-transaction paper to digital records. It is estimated the digital receipts market will be worth ...