As we continue to see the short- and long-term effects of the pandemic, many retailers have resorted to shuttering their businesses, unable to survive in such a volatile environment. For those still ...

Partnership combines JRNI’s leading Customer Engagement Platform for scheduling appointments, events, and queuing with Mad Mobile’s leading Retail Associate Platform for managing customer shopping ...

Forbes contributors publish independent expert analyses and insights. Dr. Cheryl Robinson covers areas of leadership, pivoting and careers. When people think of pivoting, it is often limited to their ...

Today’s businesses are under pressure to deliver personalized, high-quality engagement as customer expectations rise. While some companies may address this issue with hiring, others may not want to, ...

MINNEAPOLIS--(BUSINESS WIRE)--Total Expert, the FinServ leader in customer engagement software, today announced its 2025 Winter Platform Release, introducing Rate Enrichment Data as the latest ...

Leading the way in social media engagement, SOCi offers Beta opportunity for latest Genius enhancement SAN DIEGO, Aug. 29, 2023 /PRNewswire/ -- SOCi Inc., a leading CoMarketing Cloud for ...

Google Cloud CEO Thomas Kurian tells CRN about his channel goal to attach 100 percent of customer engagements to a partner, while also touting ‘zero channel conflict’ in the sales field. CEO Thomas ...

Opinions expressed by Entrepreneur contributors are their own. Social media has changed the game for businesses worldwide. In today’s digital age, social media has become a crucial platform for ...

Oracle introduces new AI agents and generative AI features in Fusion Cloud Sales to enhance sales engagement and productivity. Key capabilities include AI-generated emails, automated activity ...

TORONTO, April 14, 2025 (GLOBE NEWSWIRE) -- POET Technologies Inc. (POET), a leader in the design and implementation of highly-integrated optical engines and light sources for artificial intelligence ...

SAN DIEGO, Aug. 29, 2023 /PRNewswire/ -- SOCi Inc., a leading CoMarketing Cloud for multi-location enterprises, today introduces Genius Social | Engagements, which uses AI to quickly generate ...