No Jitter

Vendors Use AI to Boost Customer Experience in the Contact Center

For analysts, the past few weeks have been a blur of industry events, and our travel schedules have never been busier. Vendors are trying to make up for lost time after a three-year hiatus from ...
TMCnet

Customer Journey Mapping Software Market to Grow from USD 1.2 Billion in 2024 to USD 3.5 Billion by 2033, Registering a Strong CAGR of 15.4% - Market Research Intellect

The customer journey mapping software market demonstrated strong growth momentum with a valuation of USD 1.2 billion in 2024, reflecting rising enterprise investments in customer experience ...
Business Wire

Sprinklr Named ‘Exemplary Vendor’ in 2023 Customer Experience Management Value Index by Ventana Research

NEW YORK--(BUSINESS WIRE)--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has been named an ‘Exemplary Vendor’ ...
Business Wire

Tecnotree Recognized as Representative Vendor in Gartner Market Guide for CSP Customer Management and Experience Solutions

ESPOO, Finland--(BUSINESS WIRE)--Tecnotree, a global digital platform and services leader for 5G, IOT, and cloud-native technology, announced that it has been named as a representative vendor in the ...

IntouchAI by IntouchCX Named a Major Contender in Everest Group's Conversational AI and AI Agents in CXM Products PEAK Matrix(R) Assessment 2025

IntouchCX, a global leader in customer experience management and automation, announced that IntouchAI, and its solution suite, has been named a Major Contender in the Everest Group Conversational AI ...
Forbes

Circle This Date And Celebrate: Customer Experience Day Is May 15

Forbes contributors publish independent expert analyses and insights. Innovation. Entrepreneurship. Culture. A driving force determining business success in today’s market is the quality of ...