Two-thirds of retailers offer loyalty programs, according to a Salesforce survey of 8,350 shoppers and 1,700 retail industry decision-makers released last week. Another 29% plan to roll out loyalty ...
Predictably, customer service plummeted, and nearly one in five CoreStates customers fled to competitors in a matter of months. First Union wasn’t alone in experiencing such problems. In the ...
See more of our trusted coverage when you search. Prefer Newsweek on Google to see more of our trusted coverage when you search. A complaint about slow service escalated drastically at a Dunkin' store ...
FREMONT, Ohio (WTVG/Gray News) - A fight broke out between a Dunkin’ cashier and a customer in Ohio, leading to the arrest of the former, WTVG reports. Surveillance video released by the Fremont ...
No, you’re not imagining it: You’re seeing more and more ads everywhere you look, and they’re making it hard to keep customer acquisition costs in check. In fact, some professionals estimate that the ...