Forbes contributors publish independent expert analyses and insights. A recent study by Harvard Business Review, conducted in collaboration with Tata Communications, reveals some unexpected news and ...

PCI Pal (LON: PCIP), the global provider of secure payment and customer interaction solutions for business communications, today announced its accelerated development plans for Model Context Protocol ...

‘Service with a smile’ was always a popular slogan in retail, and even in the B2B realm, sales agents, channel partners and VARs prized personal interaction as a path to revenue growth and client ...

Robotic Process Automation (RPA) is a technology with the potential to redefine the way businesses interact with their customers, shaping the future of customer interactions. At its core, RPA provides ...