In the derby to please shoppers, stores like Nordstrom and Target continue to trounce their competition. But overall, online retailers continue to gain, according to the latest American Customer ...

New research suggests that Target's massive data breach is affecting customer satisfaction levels. Compared to last year, customer satisfaction levels dropped about three percentage points overall in ...

Target Audience Marketing executives, managers, and professionals with responsibility for customer satisfaction and loyalty, as well as all employees who contribute to the customer loyalty chain ...

As the New Year dawns, excitement fills the air everywhere. And for those seeking an enjoyable start to the day, there's no better destination than Target. Renowned for its diverse selection and ...

The construction of effective customer satisfaction surveys becomes part of a pivotal strategy for achieving a deeper connection with customers. The creation of winning customer satisfaction surveys ...