As popular as instant messaging has become, most enterprises have neither policy nor technology in place for securing IM. Here's expert advice for getting the message. At the same time, only 10 ...

Real-time collaboration is a hot topic again. This time, it seems, the buzz has substance. Analysts describe a dramatic expansion of audio and videoconferences, e-meetings, instant messaging and other ...

As IM (instant messaging) becomes deeply entrenched in enterprise communications — with or without the support of the IT department, issues are beginning to emerge about security and control of the ...

A recent report from Burton Group, "Instant Messaging: It's Not Just Idle Chatter," has highlighted the necessity of creating policies to govern the use of instant messaging (IM) within a company.