Developed by Danish mathematician A.K. Erlang in 1917, the Erlang C call center traffic model is applicable across many industries and virtual telephony environments. It is widely considered a ...

How do you support 450 million users with only 32 engineers? For WhatsApp, acquired earlier this week by Facebook, the answer is Erlang, a programming language developed in the ’80s that is finally ...

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This is the 10th entry in my diary of studying for the Contact Center Certification.Last time, I wrote about how a 95% response rate alone doesn't necessarily mean that customers are having a ...

You're currently following this author! Click to unsubscribe from email alerts. WhatsApp, the instant messaging service bought by Facebook last year for $19 billion (£13 billion), now has 900 million ...

Erlang is one of those early languages which were based on the functional programming paradigm which was developed back in somewhere 1986 internally within Ericsson for proprietary use. The immediate ...

The hardware we rely on is changing rapidly as ever-faster chips are replaced by ever-increasing numbers of cores. As a result, concurrency and parallelism, niche features today, will soon be a basic ...

Described by its authors as a pragmatic and modern CMS, Zotonic is that and much more. When I started using Zotonic, it was because of its efficiency and the fact that I could pack several client CMS ...

Not many developers in the world are big users of Erlang. The coding language originally developed by the Ericsson Computer Science Laboratory in the 1980s ranks somewhere between 50 and 100 in the ...

Developed by Danish mathematician A.K. Erlang in 1917, the Erlang C call center traffic model is applicable across many industries and virtual telephony environments. It is widely considered a ...