Tech support professionals interested in elevating their proficiency with artificial intelligence (AI) tools have a new ...
The entry-level certification, called the Microsoft Certified Desktop Support Technician (MCDST) credential, enables an IT manager or customer to ensure competency and consistency of help-desk ...
COLORADO SPRINGS, Colo., Jan. 26, 2026 /PRNewswire/ -- ACI Learning, a leader in professional IT and cybersecurity training, today announced the launch of HelpDeskPro, a training solution ...
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