For most of its 94-year history, records management at the FBI was as basic as paper documents stashed in a cardboard box and stuffed under an agent's desk. But William Hooton intends to change that.

Records management is a systematic plan for creating, organizing, using, disposing, and preserving records. It ensures that information is available quickly and efficiently. It encompasses all records ...

Records management is a critical business function for any customer or client-driven business, whether for profit or nonprofit. Especially useful in sales and service, records management typically is ...

Even the smallest business needs to promote the value of records management as a way to save money and improve the bottom line. Proper records management also helps you keep control of important ...