As a former Kaiser Permanente call-center employee, I found “Kaiser Clerks Paid More for Helping Less” (May 17) quite interesting. I worked in the Vallejo call center for nearly two years, primarily ...

Kaiser Permanente workers plan to gather Tuesday, July 20 in Woodland Hills to protest the company’s practice of outsourcing call center jobs to other states, a move they say has also resulted in ...

Getting your Trinity Audio player ready... Kaiser Permanente will create a call center in the Lowry neighborhood with 140 jobs, a mark of the health insurer’s rapid growth. Mayor Michael Hancock and ...

SAN FRANCISCO (CN) – California nurses will get roughly $6 million – at their attorneys nearly $2 million – from health care giant Kaiser Permanente for time spent doing unpaid work. The payout ...

Kaiser Permanente, the nation’s largest integrated health care system, will open a national member services contact center in Gwinnett County, Georgia later this year. The move will bring more than ...

Kaiser Permanente's use of a specialty call center for physicians in emergency cases is drawing criticism and sparking lawsuits over concerns that in some cases the center can hinder care, the ...

The California Department of Managed Health Care is investigating Kaiser Permanente's three call centers because of allegations that the HMO might be letting nonmedical workers make decisions that ...

DENVER (CBS4) - Mayor Michael Hancock announced Thursday that Kaiser Permanente will be adding more jobs soon in the Denver area. Kaiser Permanente plans to open a call center in Denver's Lowry ...

Kaiser Permanente will create a call center in the Lowry neighborhood with 140 new jobs, a mark of the health insurer’s rapid growth. Mayor Michael Hancock and Kaiser’s Colorado chief executive Donna ...

Kaiser Permanente workers plan to gather Tuesday, July 20 in Woodland Hills to protest the company’s practice of outsourcing call center jobs to other states, a move they say has also resulted in ...