Online urgent healthcare service NHS 111 has handled more than one million requests since its launch in December 2017. The service can be accessed through the NHS website or the NHS App. After ...

NHS 111 online has seen record usage over the past four months, as more people used digital channels to access medical help or health advice during times of lockdown and social distancing due to the ...

The NHS's foremost A&E expert is calling on the public to take advantage of the 111 service this winter, suggesting that as many as two in five emergency department visits could be more effectively ...

Leaders are notifying the public that health services will be under pressure during this period, and A&E departments and the 111 phone service will be busy. The NHS 111 online service functions ...

The NHS uses online services to support care delivery. For example, NHS 111 online assesses and signposts users to other health services where necessary. However, while digital technologies may seem ...

People are being urged to go online if they need care for something urgent but not life-threatening, instead of rushing to busy A&E departments as the health service faces a “winter like no other”.

The NHS is encouraging people to get to the help they need by using NHS 111 as new data released by Surrey Heartlands shows that 82% of those surveyed who had contacted 111 said their call was ...

People in crisis with mental health problems can now access services through NHS 111 in England, giving them another way to get urgent help. This puts much of the UK ahead of other international ...

NHS bodies around the UK are still restoring services after a cyber attack hit one of its suppliers before the weekend, taking out its 111 emergency advice line and causing disruption to ambulance ...