One of the most integral parts of a manager’s job is providing performance feedback and holding people accountable. So much so that it can’t be abdicated or delegated to someone else. And yet, ...

Negative feedback is a fact of life: indeed, if you don’t regularly receive it you should worry! When it is constructive, negative feedback helps you to improve at what you do. And taking it well is a ...

Whether you’re in-person and sitting on opposite sides of a desk, or you’re remote and separated by screens, few experiences at work are as heart-pounding and stress-inducing as a feedback ...

Eliciting and receiving feedback from clients is an essential part of cognitive behavior therapy (CBT). We therapists aren’t mind-readers, and, because we’re only human, sometimes we make mistakes.

We have all encountered it and it is something that we will inevitably encounter again. Solicited or unsolicited, delivered with intention or haphazardly, negative feedback is an unavoidable ...

I have some bad news. If you want to be a good manager, or even team member for that matter, you’ll need to get comfortable giving negative feedback. It’s not going to be high-fives and roses all the ...

Praising good performance is easy, but what about those times when someone on your team needs a kick in the butt more than a pat on the back? In that case, you’ll need to give some negative ...

Customer feedback can be a powerful tool to drive growth—especially when it's not what you want to hear. When faced with unfavorable reviews or feedback, there is always an opportunity to learn ...

Giving negative feedback is anything but easy, especially if you’re a first-time manager. If you deliver it right, you could elevate a direct report's performance, improve morale and generally turn ...