Octopus Energy has explained "who" will be eligible for compensation as it pays out £1.5million. Ofgem has ordered Octopus Energy to pay £1.5m in refunds and compensation, £43 each, after an ...

Customers of all major energy suppliers, including big names like British Gas, Octopus, EDF and OVO, will be able to ...

Customers with OVO, E.on Next, Octopus Energy, British Gas and Scottish Power are being urged to record a meter reading on the precise day they relocate. The alert has been issued by Ofgem, the energy ...

Energy customers could soon be handed £40 automatically if their supplier fails to meet tougher service standards.

Brits will now be entitled to £40 compensation from their energy suppliers under new Ofgem rules. The energy regulator ...