When an organization creates a strategic plan, it defines its long-term goals and mission. To achieve these goals, it must next define the necessary daily operations and participating groups that will ...

In today's volatile business environment, CEOs are increasingly recognizing that sales, inventory and operations planning (SIOP) is not merely an operational function but also a strategic lever for ...

Both service operations and manufacturing operations are in the business of satisfying customers, and that requires organization and planning. While the mechanisms and inputs for creating customer ...