The hearing's terms of reference include the cause of the outage, including the performance of emergency "camp-on" arrangements, and the role of the minister for communications and the Australian ...

Australia’s second-largest telco is attempting to reset following a catastrophic year, but is cutting jobs when it has ...

Senate hearing on Triple Zero outage hears of “terrible” calls; Wilson hits back at Business Council and Matt Comyn over CGT.

The head of Optus will front up to a parliamentary inquiry examining a fatal triple-zero outage, with action taken since the ...

The government has moved to overhaul Australia’s emergency calling system before Parliament’s inquiry into the Optus Triple Zero outage has even reported, pledging $12 million for a new phone-testing ...

Optus says an issue is affecting mobile services for some customers, who are seeing "no service" or "SOS" on their devices.

Optus has issued a sincere apology amid thousands of customers nationwide experiencing another outage, with the telco telling customers to restart their device.

Optus is still trying to determine the cause of a mobile service outage that is understood to have impacted over 100,000 customers. An Optus spokesperson told iTnews that the carrier was aware of an ...

When 40,000 Optus customers suddenly found themselves without mobile service, it was more than an inconvenience. For a period at the height of the disruption, an estimated 120,000 users saw the now ...

Optus has launched “Pride blooms from Yes”, a new campaign platform for its fifth year of partnership with the Sydney Gay and ...

A week after a routine software update gone wrong left millions of Optus customers in the dark, questions around financial compensation and legal action are haunting the telco giant. Amongst the ...