Zoom has announced an expansion of its partner network with the launch of the Zoom Partner Demand Center. The videoconferencing software provider calls the new solution a turnkey platform that offers ...

Data centers remain the beating heart of the IT operations for many businesses, organizations and government agencies. Within those data centers are servers and other hardware, uninterruptable power ...

“Seamlessly integrated into your experience, the AI assistant continues your conversation as you navigate through Partner Center,” according to Microsoft. Microsoft is previewing an artificial ...

Trevor Clark is the Founder and CEO of ShyftOff, a flexible, on-demand outsource solution for contact centers and customer support teams. Outsourcing is a strategic decision that many contact center ...