There are several anesthesia and pain management practices that have not implemented patient satisfaction surveys, however subjective patient experience is an outcome measure that is here to stay and ...

Standardizing a hospital or health system’s billing processes may maintain patient satisfaction and encourage them to continue to seek out an organization’s services. Shawn Yates, director of product ...

Maintaining high levels of patient satisfaction and retention is crucial remaining in business. Here are two tips for ambulatory surgery centers and physician practices, according to a MediGain blog ...

Consumers are growing accustomed to an Amazon-like shopping experience, where payments are easy, online and flexible. Yet many patients still don’t have this seamless billing experience in healthcare.

Ajay Prasad is the CEO of GMR Web Team, a full-service healthcare digital marketing agency focused on patient acquisition and retention. According to one study, when you lose a patient to another ...

Specifically, the Chicago-based hospital wanted to heighten patient satisfaction in its emergency department (ED) and tabbed wait times as one area capable of enhancing the patient experience. In a ...

If your online reviews are not reflecting your patient satisfaction levels, it’s a disservice to your practice and to patients. In a 2021 patient review survey conducted by another company I run, we ...

There was rapid adoption of teleoncology care in the Veterans Health Administration during the COVID-19 pandemic. One third of 9 million Veterans Health Administration enrolled Veterans live in rural ...

Patients with activated patient portal accounts report higher patient satisfaction in respective dimensions of the Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS ...

A Randomized Trial Evaluating Patient Experience and Preference Between Octreotide Long-Acting Release and Lanreotide for Treatment of Well-Differentiated Neuroendocrine Tumors An electronic survey ...