Have you ever noticed how online accounts are incredibly easy to sign up for, but can be hair-pullingly difficult to close? Sometimes the Close Account option is right where you’d think it would be, ...

How Online Retailers Trick You: Can You Guess the Worst Offender? Research into deceptive designs (aka ‘dark patterns’) reveals that top online retailers—particularly the one we use the most—are using ...

Richard Whittle receives funding from the ESRC, Research England, and various industry sources including AJ Bell and the Money Advice Service. The research mentioned in this article was supported by ...

RBI mandates banks to remove dark patterns by July 2026 after survey finds hidden fees, forced actions, nagging, and misleading UI affecting millions of online banking users.

Dark patterns are design elements that deliberately obscure, mislead, coerce and/or deceive website visitors into making unintended and possibly harmful choices. Dark patterns can be found in many ...