The recently issued mandate, “Performance Management for Federal Employees,” requires agencies to “provide a firm benchmark towards which employees must aim their performance.” It’s on point but fails ...

In any successful organization, effective performance management is vital. This process includes a variety of actions aimed at ensuring employees are achieving their objectives and contributing to ...

In today's macro-economic climate, most companies are running lean so they can be extra cautious of their bottom line. Unfortunately, HR departments are often seen as a cost center. However, the ...

Management behaviors and styles have a significant impact on employee performance, engagement, productivity, and retention, especially when navigating change. There is a lot of overlap between people ...

Learn what people management is, why it matters and how to become a better manager. Explore key skills, common mistakes and ...

Although nearly half of organizations say a solid performance management system could significantly increase their productivity, most programs lack clarity and effectiveness, according to an Oct. 29 ...

The asset manager an institution selects can significantly influence whether a portfolio generates alpha or underperforms benchmarks. The performance gap between skilled and less skilled managers has ...

Why do we spend millions on performance management systems that everyone—managers, employees, and executives—openly admits are broken? The answer is uncomfortable but simple. We’ve designed these ...

Supervisors gain access to real-time dashboards that provide a complete view of team performance. Critical metrics such as call handling times, customer engagement levels, call outcomes, and quality ...