Collaboration strategies are shifting from a focus on tools to an eye on improving process performance. Improving work practices within business processes requires collaboration "in context" while ...

In 2011, the University of Louisville (Ky.) Hospital sought to implement strategies to eliminate operational waste and improve overall efficiencies. The hospital decided to focus on nursing and ...

Establishing a process-centric culture is crucial for maintaining innovation and efficiency. It requires management to step back and trust their teams, but the rewards are phenomenal. In my experience ...

Inbox zero may be a pipe dream for most of us, but the less clutter in your email, the better. In the spirit of this, author and professor Cal Newport makes the case for writing longer, more detailed ...

SAN FRANCISCO--(BUSINESS WIRE)--PagerDuty, Inc. (NYSE:PD), a global leader in digital operations management, today announced Forrester Research, Inc. named PagerDuty a Leader in The Forrester Wave™: ...

ALM vendor Serena Software is taking a walk on the wild services side in September when it announces the beta release of a platform for mashing up business process applications. Unlike on-demand tools ...

In previous articles, we talked about three of the five capabilities needed to turn data into insight. The fourth key capability is to have “data-centric processes.” What we mean by this is twofold: ...

CAMPBELL, Calif., Oct. 6, 2025 /PRNewswire/ -- Centric Software ® is pleased to announce that it has been named Market Leader and Ace Performer in the 2025 SPARK (Strategic Performance, Assessment and ...