Execs say DIY OpenAI connections risked pushing CRM data past the ‘trust boundary’ Salesforce users running Agentforce with ...

Increased fees for Salesforce’s Connector program are beginning to affect software vendors, potentially raising integration costs and complicating CIOs’ AI plans.

Make no mistake, either Agentforce is Salesforce's future or its future looks pretty bleak. For now, most CRM investors are ...

For most of its life inside the enterprise, Salesforce was treated as "just" a critical application, a powerful CRM that needed strong profiles, roles, ...

A recent UNC6395 Salesloft Drift breach reveals Salesforce SaaS risks. Learn how to simplify breach detection, prevention, ...

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, (NASDAQ: FIVN), provider of the Intelligent CX Platform, today announced the next step in its collaboration with Salesforce, focused on delivering joint ...

Salesforce’s Slack platform has changed its API terms of service to stop organizations from using Large Language Models (LLMs) to ingest the platform’s data as ...

Salesforce is undergoing a pivotal AI-driven transformation with Agentforce and is expected to accelerate revenue growth.

The Department of Homeland Security’s (DHS) Federal Emergency Management Agency (FEMA) has awarded a $49 million contract to Koniag Technology Solution, Inc. for Salesforce integration and development ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Salesforce CRM offers tailored workflows, integrated apps and a robust API, helping ...