Encouragingly, there is strong recognition of the value of formal skills validation. Nearly nine in ten (85%) business ...

To instill a culture of dynamic, innovative, and continuous dedication to customer service at CWRU, all new employees should take a four-course general CWRU customer service training offered under the ...

After 30 years in business as a general contractor in Naples, Russell Budd said there's still room for improvement at his company. That's why he didn't want to miss out on the chance to attend a ...

In Botswana, one hotel has taken a decisive and visionary step in this direction. Hotel 430, a proudly Botswana citizen-owned hotel, has launched what is arguably the most ambitious hospitality ...

LEESBURG, Va. — The Automotive Service Excellence Training Managers Council (ATMC) has awarded three companies with its National Excellence in Training Awards. The 2020 winners of the ATMC National ...

Old Dominion Freight Line has been recognized as an Automotive Service Excellence training provider for its instructor-led training program. The voluntary ASE certification program is offered by ...

PORT-OF-SPAIN, Trinidad – Visitors to Tobago can now look forward to an enhanced experience from their transport providers following a two-day customer service excellence workshop hosted by the Touris ...

A service excellence system for ambulatory care pharmacy services is described. An interview was designed to measure the needs, expectations, and priorities of a random sample of ambulatory care ...