Last year, I was told by my energy supplier Octopus that I need to get a smart meter, as my existing meter is too old.

An Eversource representative defended the benefits of the smart meters, while others reported health issues and alleged ...

During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

ALBANY, Ga. (WALB) - Some Albany utilities customers say the city’s transition to the new Smart Meters aren’t making the grade during the first phase of the switchover. As we’ve reported the city is ...

BUFFALO, N.Y. (WKBW) — Last week 7 Problem Solvers looked into complaints from NYSEG customers about higher-than-normal bills. Many customers told me that their energy usage didn't change within the ...

EVERETT — After Snohomish County Public Utilities District began replacing more than 400,000 electromechanical meters with advanced digital meters in 2023, at least one resident is unhappy with the ...

When she opened her January electric bill from National Grid, this Massachusetts customer was jolted. She immediately thought ...

Smart meters are the norm for many Bay Area communities. The meters provide ratepayers with real-time data on their water ...

After months of problems with my wireless router suffering from signal degradation and HBC switching out the router five times, the problem has been narrowed down to the fact that both wireless ...

NYSEG and RG&E are installing the latest in energy use technology − smart meters − across their wide customer base that includes more than 1 million electric hook-ups and 500,000 natural gas services.

With increased visibility into your energy usage through online tools and our mobile app, you can see how much electricity ...