Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

Developers managing changes to e-business applications face far greater challenges than those in other development environments. These highly complex applications affect revenue, profitability and ...

Experienced HR professionals know that navigating company transitions smoothly is an important and common element of their job. An organization's ability to navigate change effectively is crucial for ...

In my last post I introduced communities of practice as a tool for change management. Today I’d like to go deeper and share specific ways CoPs can help companies become more change-agile. The Prosci ...

FrontRange Solutions – When it comes to times of change; whether new business, mergers & acquisitions or downsizing, maintaining customer focused Service Management can be a real challenge. Typically ...

Welcome to the first in a series of three articles that cover the adoption and change management (ACM) process. This formal process is designed to increase end user adoption of new technology and ...

Change control can sound good on paper, but it can also be used to shut down change entirely. Here's the process controls you'll want to implement to make sure innovation stays alive and keeps you ...

Forbes contributors publish independent expert analyses and insights. Mark Murphy covers leadership, hiring and employee engagement. Change management is notoriously difficult. It's so hard, in fact, ...