Forbes contributors publish independent expert analyses and insights. Dan Gingiss covers news impacting your customers and employees. USPS customer experience can often feel like an oxymoron. If there ...

It's typically difficult to sue the U.S. Postal Service for lost, delayed or mishandled mail. But a case before the U.S. Supreme Court involving a Texas landlord who alleges her mail was deliberately ...

Post offices are bracing for the annual seasonal surge in mail over the coming weeks and U.S. Postal Service (USPS) has assured customers in an update that it is ready to deliver on its performance ...

JACKSONVILLE, N.C. (WITN) - Branches of the National Association of Letter Carriers, or NALC, across Eastern Carolina hosted local rallies this afternoon to object the dismantling of the postal ...

JACKSONVILLE, Fla. – Fewer workers and a smaller budget. Those could be some of the changes that could be coming to the United States Postal Service (USPS). According to the Associated Press, ...

BRYAN, Texas (KBTX) - After months of following mail delivery complaints across the Brazos Valley, United States Postal Service (USPS) officials held a quietly scheduled virtual town hall meeting on ...

(CNN) — For years, a huge Amazon contract has been one of the few bright spots in the US Postal Service’s finances. But now the USPS plans to offer those last-mile services to additional customers to ...