Collaboration and information technology management software firm GoTo Technologies Inc. said today it is launching IT help desk functions within its GoTo Connect unified communications-as-a-service ...

An AI customer service solution for small business is software that automates routine support, completes tasks end to end, and escalates remaining work to agents across chat, email, and messaging.

The PSNI Global Alliance continues to thrive, achieving truly remarkable growth over the past 12 months. Reconnect, reinvest, reset. These were just a few of the goals that brought AV professionals to ...

Lockheed Martin Corporation (NYSE: LMT) has been selected by the Jet Propulsion Laboratory (JPL) in Pasadena, Calif., to provide desktop services and unified help desk support under the Desktop and ...