INFOGRAPHIC: Local business reviews have become the digital version of word-of-mouth advertising. But consumers want easier ways to deliver feedback directly to business owners. For today's business, ...
Through a survey of consumers, Verint Systems concluded that 13% of shoppers are “brand champions.” To succeed, retailers must tap this group of loyal consumers, and encourage them to share their ...
Opinions expressed by Entrepreneur contributors are their own. Giving feedback is no easy task — especially when it’s negative. However, it’s important to give colleagues, teammates or employees the ...