Tata Consultancy Services has implemented a Digital User Experience Monitoring tool on employee laptops, sparking concerns ...

Real user monitoring (RUM) is a type of performance monitoring that records user interactions with a website or application. It is used by developers and network operators to provide more visibility ...

TCS has so far not publicly explained the reported deployment or clarified the categories of employee data being collected.

The performance monitoring company Catchpoint has announced a number of updates to its platform, including a new solution that allows developers to perform real-user monitoring (RUM) on mobile devices ...

Kelly is a former Editor, SMB at Forbes Advisor, specializing in starting and marketing new ventures. Before joining the team, she was a Content Producer at Fit Small Business where she served as an ...

End-user experience monitoring is an important part of managing virtual desktops, and there are several metrics that IT can keep track of to ensure consistent performance across the environment. A ...

The lights on the dashboards that monitor network and application performance are flashing green, indicating all is well. At the same time, however, frustrated employees are filing trouble tickets ...