Targeting SMEs with 'virtual' call centre offering... Siebel has announced it will buy call centre hosting company Ineto Services for $5m, in a move it claims will allow small and medium-sized ...

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. Amex was joined in the funding round by existing investors ...

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THIRUVANANTHAPURAM: In a major step towards strengthening citizen services and ensuring transparency in local governance, the Local Self Government Department (LSGD) is rolling out an AI-enabled ...