Continuous process improvement can benefit all aspects of life — from personal New Year’s resolutions to complex drug development. In a world where two-thirds of planned improvement initiatives fail, ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

This article explores the connection between process improvement, project management, and pricing. Clients want budget predictability, options in fee arrangements, and value. The firms that do this ...

Process improvement can be a frightening concept. For many people, it signals the start of a downsizing cycle or at least a period of uncomfortable change. The truth is, process improvement has been a ...