eBay is focusing on innovation and technology to enhance user experiences and drive growth in Gross Merchandise Volume (GMV). The company is working on three growth pillars: relevant experiences, ...

The problem of omnichannel retail returns is one that must be addressed. Returns currently account for about 16.5% of overall retail sales, and the amount of merchandise returned as a percentage of ...

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. In the rapidly expanding ecommerce market, projected to reach $3 ...