The state is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts.

Questions about thousands of customers, who went months without bills from National Grid this winter, got Massachusetts state ...

National Grid -- the state's largest gas utility -- is being hit with millions of dollars in penalties from Massachusetts for ...

The Mass. Department of Public Utilities has ordered National Grid to charge for only two months if customers went longer ...

A spokesperson for the Department of Public Utilities told Boston 25 News that National Grid has proposed to pay back $15 ...

The Department of Public Utilities is ordering National Grid to refund or not charge customers for late bills.

National Grid customers say they can't find that discount on this month's bills because it's not where the company says it is ...

The state’s three utilities have pushed off a deadline for filing contracts with two proposed wind farms that would go up in ...

The Massachusetts Department of Public Utilities is taking action against National Grid, limiting how much it can collect from customers after months of billing failures and fining the company ...

The company failed to send timely bills to the tens of thousands of customers this winter due to an issue in its customer billing system. That means many will see those charges waived.

A Milford man who was severely injured on March 25 after he became pinned between his own car and a National Grid truck has ...

Beginning in September, National Grid customers also will be eligible ... heat pumps has proven challenging, in part because Massachusetts has some of the highest electricity prices in the ...