Even as AI plays a pivotal role, Malhotra emphasised that customer service is ultimately a human-driven function. He urged financial institutions to invest in training staff on the behavioural aspects ...

RBI Governor Sanjay Malhotra asked banks to avoid calling customers repeatedly for ‘know your customer’ (KYC) documents.

The Reserve Bank of India (RBI) has announced the release of new ₹100 and ₹200 banknotes, sparking curiosity among the public about the validity of existing notes. However, RBI has confirmed that old ...

RBI has injected over Rs 5 lakh crore into the banking system since mid-Jan to ensure surplus liquidity and support its rate ...

In response to the rising grievances, RBI Governor Sanjay Malhotra has urged banks to enhance their internal grievance ...

The Nifty and Sensex indices have crashed around 14 per cent from their record highs, while the Nifty Bank is down 11 per ...

Also read: Chai Sutta Bar co-founder reveals how UPSC failures led to his success: 'I was afraid...' The RBI has been giving permission to 20-30 years bonds, and has also given a go-ahead for a ...

Former Lindale Eagle Miles Keith had a double and drove in a run in Centenary’s 10-9 11-inning loss to Schreiner on Sunday.

RBI Governor Sanjay Malhotra expressed concerns over the rise in customer complaints and urged bank and NBFC management to ...

Former Eustace Lady Bulldog Emma Reynolds drove in two runs in Arkansas Rich Mountain’s 14-1 win over Arkansas State Three ...

Life Insurance Corporation of India (LIC) is in discussions with the Reserve Bank of India (RBI) to introduce ultra-long-term ...

LIC seeks RBI approval for long-term government bonds, including 100-year paper, to match its long-term life insurance policies. The move aims to support LIC's investments and potentially boost the ...