The following article is written by Anne Dean, RN, BSN, LRM, CEO and co-founder of The ADA Group. As more ambulatory surgery centers are developed, competition is getting fierce and patient ...

In today’s healthcare landscape, patient satisfaction is more than just a goal—it’s a metric that directly influences hospital ratings, reimbursement, and reputation. One of the most scrutinized tools ...

In the current healthcare marketplace, providing patients with excellent experiences gives hospitals a competitive advantage. An evidence-based article published in BMJ Open correlated patient ...

Speculation as to whether or not the U.S. will soon be facing a recession has been a recurring conversation among economists as of late. Although popular belief leads many to assume that the ...

Ajay Prasad is the CEO of GMR Web Team, a full-service healthcare digital marketing agency focused on patient acquisition and retention. In healthcare, patient satisfaction isn't just a feel-good ...

“Having a compassionate team of care providers” was the most important factor affecting cancer patients’ overall satisfaction, according to a study (pdf) Healthgrades conducted on behalf of Cancer ...

As a plastic surgeon, I've learned that the success of my practice hinges not just on surgical skills but on the patient experience. Any quality doctor can perform an excellent procedure and make a ...

Though the highest ranking preferences at baseline were observed to be efficacy and tolerability, DMT selection was ultimately linked more closely with safety preferences than with efficacy, ...