Hosted PBX is one of technology’s great businesses. Let me count the ways. First, every company needs a PBX, and CIOs increasingly favor one that's in the cloud. Second, hosted PBX is a young industry ...

Voice over Internet Protocol (VoIP) technology has been key in allowing individuals and organizations to make and manage audio and video calls using the Internet. Call center companies, businesses, ...

Here's an idea. Use a cloud/hosted PBX service in an enterprise backup recovery plan. Here's an idea. Use a cloud/hosted PBX service in an enterprise backup recovery plan. It is common knowledge that ...

With the move to the cloud, the unified communications (UC) market has changed dramatically over the past several years. As cloud communications continue to advance, on-premises and feature server ...

PBX vs VoIP: How to Compare and Choose a Phone System Your email has been sent At first glance, PBX and VoIP seem like two very different types of phone systems. But modern technology, like IP PBX, ...

business.com’s team of experts regularly test, evaluate and compare business solutions to identify the best software and services across industries. These independent investigations involve extensive ...

BOSTON--(BUSINESS WIRE)--Five9, Inc. (NASDAQ:FIVN) a leading provider of cloud contact center software for organizations of all sizes, today announced that Broadvoice, a leading hosted voice and ...

A digital transformation is more than just moving things to the cloud and externalizing resources for more flexible consumption. Choosing your cloud service provider (CSP) is almost like marriage. The ...

VMware’s new VMware Cloud Service Provider (VCSP) program began on Nov. 1 with a slew of changes in store for partners. Here’s eight big things all VMware partners need to know about the new VCSP ...

Despite the rise of texting and messaging, phone communication remains essential. However, as telecom companies shift to digital and cloud technologies like Voice over Internet Protocol (VoIP), there ...