The model where brands optimized to appear in search results is giving way to an environment where AI intermediaries provide synthesized answers.

ServiceNow's Moveworks has achieved FedRAMP (Federal Risk and Authorization Management Program) Moderate Authorization, enabling federal agencies, defense contractors, and public-sector organizations ...

Marchex, a conversation intelligence provider, has integrated with Solera's platform for automotive dealerships. Marchex maximizes efficiency and revenue potential for dealerships by greatly reducing ...

Outreach, providers of an agentic artificial intelligence platform for revenue teams, has launched a Model Context Protocol (MCP) Server, allowing Outreach AI to securely share context with external ...

Here's how to use CRM data and AI insights to identify bottlenecks, automate administrative tasks, and make strategic decisions based on what actually drives revenue.

Partnership brings together Google's search and discovery with Klaviyo's B2C CRM to turn customer intent into lasting relationships.

Yottaa's enhanced platform unifies browser, edge, and origin data for a shared view of e-commerce site performance and AI-driven insights.

By integrating directly into Redtail, advisors can manage the entire meeting lifecycle, from preparation to follow-up, without ever leaving the Redtail interface. "Advisors waste a lot of time ...

Customer service and support leaders are facing increased executive expectations to invest in artificial intelligence, according to a Gartner.

A new MCP server enables real-time access to Channel99 marketing performance data within ChatGPT, Microsoft Copilot and Claude.

Integration combines Bambuser's video intelligence platform with Lovable's no-code solution that lets companies build and customize full-stack e-commerce stores, marketplaces, and analytics tools.

Today’s frontline customer experience workers face a confluence of forces that will dramatically reshape business models, impact employee experience, transform customer experience, and affect ...