In many organizations, the most successfully integrated and adopted AI is embedded into workflows quietly, reducing employee resistance.

AI specialists – agentic AI agents – can autonomously perform tasks that used to require a person. And they do so just as well and faster, ServiceNow said.

This most recent iteration of the virtual agent builds on Zoom AI Companion 3.0 to enable multi-step workflow automation ...

Most generative AI processing happens in the cloud, but with Quilliam, individuals and organizations can access the same functionality on local devices.

Cortex Code CLI will extend support to non Snowflake-native data sources, starting with dbt and Apache Airflow.

The market is discounting future free cash flows of SaaS companies because autonomous AI agents threaten their business models.

While organizations continue focusing on CRM records, the real gold mine, real-time customer intent, lives in conversation ...

The company’s fourth quarter 2025 earnings highlighted customer gains across products including its virtual receptionist and ...

As launch partner for AWS European sovereign cloud, Genesys Cloud will have its own sovereign EU cloud by summer.

While the datasets are useful tools for training AI models, they do come with their own risks, from regulatory risks to ...

Agentic workflows force enterprises to move beyond the single source of truth toward governed, real-time, permissioned access ...

Liam Dunne is Co-founder and CEO of Klearcom, an Irish SaaS company that helps global brands monitor and improve IVR and ...