Q2 2025 Earnings Call Transcript July 31, 2025 PG&E Corporation misses on earnings expectations. Reported EPS is $0.2492 EPS, ...

Cloud-based call centers offer more than just VoIP. Explore key features, industry use cases and what sets top platforms ...

AI is enhacing productivity and making businesses more profitable. But Ian King warns it comes with a human cost. Here's how to ...

The next time someone calls the non-emergency police line, it could be AI that answers. Hyper emerged from stealth on Monday ...

Call centres are increasingly using mobile numbers for outbound calls — an effective tactic, but one that goes against ...

Soon, many patients might initiate contact with the health system not by speaking with a call center worker or receptionist, but with AI.

His campaign tapped into the same economic discontent that powered Donald Trump’s rise, and his victory should serve as a loud wake-up call for the Democratic Party.

Data centers have a surprising ally: The communities they call home 70% of Americans are comfortable with a data center within just a few miles from their home.

Berlin-based Synthflow is targeting customer call centers with its conversational AI voice agents, and says it already has over 1,000 clients.

In all, the global call center industry is poised for a dramatic shift in the coming years, and the world will be on the line to hear about the results.

The demonstration came a day after Health Secretary Robert F. Kennedy Jr. gutted a federal vaccine safety panel and vowed to replace all its members.

AI products with lifelike voices schedule or cancel appointments, refill prescriptions and help triage patients. Soon, many patients might initiate contact with the health system by speaking not with ...