The Center for Army Lessons Learned Podcast is dedicated to bringing you lessons learned from exercises, warfighters, and Army fielded forces.

NATO must prioritize the reform of its command and control systems to ensure its members are effective and compatible with ...

Through a new “Diamond Leadership” model, Houston Methodist aims to standardize its executive structure and create a single definition of quality across the organization. The crown of the “diamond” is ...

US Senators introduce the "Keep Call Centers in America Act of 2025" to curb AI use and offshoring in customer service.

A new report shows Nashville child care centers serving low-income families face critical funding gaps without public funding.

To support residents impacted by the flooding in the Vado area, Doña Ana County has established a dedicated call center to answer questions and connect the publ ...

Storm victims receive assistance through the Alamance County call center.

Astronomers have discovered a 200-light-year-wide Giant Molecular Cloud dubbed the Midpoint cloud that seems to be feeding star-building material to the heart of the Milky Way.

Idaho is planning to revitalize its emergency response with new tech that will connect 911 call centers, allowing dispatchers to geolocate callers immediately and receive texts, photos, videos and ...

"The structure of local government hasn’t meaningfully changed since 1989. In that time, our communities, demographics, and challenges have changed dramatically.

Indian law enforcers have busted a local cyber fraud gang accused of duping UK, US and Australian victims with tech support scams, according to the National Crime Agency (NCA). Officers from the ...